An elevator pitch is a short overview of your products or services, typically used in face-to-face networking. It’s something that you should have prepared no matter if you work in a corporation, in a small company or if you run your own business. It also doesn’t matter whether you’re a programmer, accountant, lawyer, doctor, realtor …
Developing leaders within a team
When your team grows, it’s typically a good sign. It means that there is a demand from the business, the project itself is getting bigger and it’s probably because the pace needs to be faster. It’s also a great opportunity for you as a leader or manager, because it gives you a chance to improve …
The Halo Effect kills your team’s engagement
It starts early, at school, in fact. A student, who scored the best grade on an assignment, is the one who instantly becomes a “teacher’s pet”. And there are couple of benefits of that position. If such a student is 5 minutes late to class, it’s not a big deal. A teacher will find it …
Get what you want – FBI negotiation techniques
Talking to people under stressful circumstances is super difficult. But getting someone else to see your point of view and change their minds, especially if you talk with violent people, that’s a whole other story. Fortunately, we’ve got experts who master that important skill every day and develop tactics which we can then apply to …
How to be likeable – a recipe from an FBI behavioral expert
Meeting people can be awkward, especially when you deal with people at work you barely even know. What should you say to create a positive impression? What can you do to build a rapport with someone and create trust between the two of you? Robin Dreeke, a Human Engineering and Behavioral Analysis expert and the …
Echo chamber prevents you from hearing others
The echo chamber effect is described as blocking out information we do not like. This term comes from the acoustic echo chamber and how sounds vibrate and bounce in a closed space. We put some information to a chamber and then it is amplified or reinforced by communication and repetition within a closed group. And …
Jargon, does it help you communicate?
I guess if you work in any kind of business setting, you’ve probably heard or even used at least a few jargon terms. No matter if you work in IT, finance, legal or HR department, there are many cliché phrases that have recently become overused and that sound just ridiculous to people outside your business. …
Strategies for dealing with narcissists in the workplace
The best way to effectively deal with a narcissist is to not deal with them at all. That’s what you can read in many professional books or articles. But sometimes it’s just impossible. A narcissist can be your boss or someone you’re not able to get rid of in your company. He or she can …
How to spot narcissists in the workplace?
Although it’s not possible to define a complete list of narcissistic attributes, there are some common qualities which are widely noticed among narcissists. And just to be clear, working with narcissists doesn’t necessarily have only negative consequences. If you notice that someone has narcissistic features, that person can still be your great colleague, manager or …
Why toxic people rise to the top
Imagine that you’ve got two types of people in a company. There is one kind that is selfish, manipulative, aggressive and cold-hearted. On the other hand, you have the sort of people who are friendly, warm, supportive and honest. Which one would you like to have as your boss? I guess the answer is obvious …