For decades, people have predicted that video conference technology will disrupt the practice of commuting daily to and from work, and will change the way people socialize. And here it is – 2020 forced us to use video conferencing tools at an ever-before unprecedented scale. In the past, it was mainly used for just a …
Category: Conversation
5 communication mistakes that cost you your good reputation at work
Here’s an example of a paradox. There are many skills every professional develops, but there is a single skill we all practice since the day we are born. It’s communication. But even though we practice it each and every day, we frequently miscommunicate. We fail to see the point, avoid difficult discussions and assume that …
Coping with complainers at work
We all know at least one chronic complainer. These are the people who truly believe that the whole world out to get them and they have to speak about that loud and clear all the time. They love to complain about everything. You can notice them quite easily, because they tend to use strict qualifiers, …
A personal elevator pitch. How to talk interestingly about your job?
An elevator pitch is a short overview of your products or services, typically used in face-to-face networking. It’s something that you should have prepared no matter if you work in a corporation, in a small company or if you run your own business. It also doesn’t matter whether you’re a programmer, accountant, lawyer, doctor, realtor …
How to be likeable – a recipe from an FBI behavioral expert
Meeting people can be awkward, especially when you deal with people at work you barely even know. What should you say to create a positive impression? What can you do to build a rapport with someone and create trust between the two of you? Robin Dreeke, a Human Engineering and Behavioral Analysis expert and the …
Jargon, does it help you communicate?
I guess if you work in any kind of business setting, you’ve probably heard or even used at least a few jargon terms. No matter if you work in IT, finance, legal or HR department, there are many cliché phrases that have recently become overused and that sound just ridiculous to people outside your business. …
The art of giving advice
Don’t give advice automatically When someone shares a problem with you, it doesn’t mean that you need to automatically give them advice. Even if you have good intentions, it can simply backfire. Advice can be treated as criticism or even an insult, especially if you give it in a poor way. Unsolicited advice can give …
How to receive a compliment without being awkward
No matter what we do in life, we all crave approval. Regardless of whether it concerns our work, hobbies, personal features or even our physique. Appreciation makes us feel good about ourselves. It also makes us perform better in the area we’re praised for. That’s because compliments activate the same region of the brain as …
Praise Guide: how to praise your teammates effectively
Whether you manage a team of 2 or 1000, motivating employees is the key to successful leadership. The way you acknowledge people can impact your relationships with them, especially in terms of building trust and social bonds. Although most of us know that motivation at work is crucial and we can find tons of motivational …
Why is praising people at work so important?
Praising demotivates, slating motivates There are different approaches to praising people at work as well as plenty of myths regarding the issue. Some managers believe that praising can actually lower people’s performance. They argue that it doesn’t make sense to compliment people too much because it will make them arrogant and pompous. They are scared …